Ikea Välgjord (Electrolux dishwasher) error 50

See the edits below the text for two more possible causes I’ve encountered with this machine, both causing the same error.

Our Ikea Välgjord dishwasher stopped working last night. When switched on, it would take a minute or so, then begin beeping (three times, then about two seconds of silence). When opened, the display showed error code 50, and the bottom LED blinked.

The manual shows error codes 10, 20 and 30 but no 50.

I found the needed information on this (Dutch) site. Error 50 might mean that the pump is somehow obstructed, possbly by a shard of a plate or (in my case) a large piece of [insert some unrecognizable piece of food here].

The solution took maybe 15 minutes, possible less than a phone call to customer support would have taken. You need:

  • Torx 20 screwdriver
  • Philips screwdriver
  • Some rags
  • Ideally a shopvac that can be used to get the water out. Otherwise: a sponge…

Steps:

  1. Unplug the dishwasher. Seriously. Didn’t do it. Regretted that. (see below)
  2. Get as much of the water as possible out. Remove the filter from the bottom inside the dishwasher, then drain the water. Shopvac if possible, otherwise enjoy yourself with the sponge.
  3. Remove the wooden front panel: open the dishwasher. On each side of the door you’ll find a small grey plastic cover plate. Pop these off. Open the door about halfway until you can see a bolt through one of the holes. This is a torx 20. Remove these. The bottom of the front panel will come loose, so while you do this, hold the bottom of the panel up. Then slide it upwards to clear it from the dishwasher door. Try not to look at all the grime and dirt.
  4. Under the door, on the bottom front of the dishwasher, remove the four philips screws. Take off the metal cover.
  5. At the right side you’ll see the pump, rather small. It has two blue wires coming out of a connector on the side. Remember the orientation of the pump.2
  6. The pump can be removed by rotating it and pulling it backwards towards you. If there’s still water in the dishwasher (you probably cannot get everything out), water will wash out into the plastic drainpan. The float at the back will detect a water leak and the pump impeller will begin to rotate even if the dishwasher is switched off.

    The pump that you’re holding in your hand.

    In the tiny space underneath the dishwasher.

    With cables around it.

    So, you really might want to unplug the dishwasher from the start.1

  7. Remove the obstruction.
  8. Reverse the above.
  9. Fill the dishwasher filter hole with water (if you start the dishwasher without water, it will display the same error after a little while).
  10. Try it out.

 

<EDIT> (20 Jan 2019): I’ve succesfully done this twice, but this time, there wasn’t any debris in the pump. I haven’t found any other pieces of food anywhere else. After a couple of tries without finding any obvious cause for the problem, the dishwasher started working again. Since the dishwasher is still within warranty (Ikea gives five years of warranty) and you shouldn’t have to do these kind of “repairs” with a new appliance anyway, we asked for a technician which will come over next week. Maybe he has some tips…
</EDIT>

<EDIT2> (24 March 2019) Completely forgot to follow up on the EDIT above. The technician found a bad seal in the washer motor and replaced it under warrantee. He told me that it wasn’t somthing that happened a lot, but enough for him to have seen it before (as a repair technician)
Two weeks later, the washing machine gave the same error. The second technician (another one) found that one of the hose clamps on reservoir on the side of the machine was badly placed and replaced it. Likely, the machine would leak some water, go into alarm mode, get unplugged, would dry after a couple of hours and work again for a short while.
We’ve had no more issues since then, which is about two months ago.

So, in addition to “something in the pump” as below, you might want to check for small amounts/droplets of water under the machine in the plastic sump. It might be as simple as a hose clamp…
</EDIT2>

17 thoughts on “Ikea Välgjord (Electrolux dishwasher) error 50

    • Hi, I found a small piece of garlic when I cleaned the pump.
      Proceeded to completely clean the washing arms and everything I could disconnect. Found several other pieces of garlic. Seems to decay very slowly :)

    • That seems like it would be enough to stop the pump :). You’re welcome, glad it helped!

  1. Didn’t want to believe this could be the case and restarted the machine several times over. But finally followed the guide and there it was, a shard from a plate that got stuck. Amazing guide! This saved me both time and money and the machine works like a charm again. Thank you so much!

    • I do wonder how things like that can end up there. Seems like common sense there would be a filter of some sorts to keep it from getting into the pump.Clearly there is some way around it…

  2. dear dieter,
    i as well have a misfortune connected to i50 error code, although the ikea model now is skinande, obviously a new model – or just a new name.
    i don’t know if it’s related to that i can’t find neither to remove the ‘wooden’ front panel nor any grey plastic cover plates to be popped off in order to get to the pump – or maybe i am just not talented enough to find it :D
    could you please eventually post some pics where exactly these are located or may I mail some pictures of my machine to you (or get them to you some other way that you prefer)?
    best regards and may txs in advance, martin.

    • Dear Martin,

      I looked at the Ikea page for that dishwasher, it does indeed look different. I have no way of knowing exactly what the layout of your machine is, or even if the fault codes are similar (though I would expect them to be similar).

      The grey plastic plates are just covers for the bolts that hold the wooden front panel (that matches the rest of your kitchen cabinets) to the door of the machine. Yours might not have them. If you download the installation manual (https://www.ikea.com/be/nl/assembly_instructions/skinande-inbouwvaatwasser__AA-2003729-6.pdf) and start looking from step 11, you’ll find how everything is set up. Remove the front panel by following the instructions (working backwards, obviously). It seems it does not have the small panel that mine has at the floor level.

      In the end, you (hopefully) should be able to reach a panel that you can unscrew underneath the door, giving you access to the compartment where the pump is. Its location might be somewhere else, though I expect it to be rather easy to reach as it seems to require cleaning from time to time.

      Again, I have never seen this machine, so can only guess…

      • dear dieter,
        just saw your reply. txs a lot for the link, couldn’t find this doc previously.
        in the meantime, i had some fierce discussions with electrolux about warranty and how it can be that an object (glass, porcelaine, wood, whatever) in the pump is excluded from warranty if this object manages to pass two inbound filters that are supposed to prevent exactly that from happening? – it seems to me that this is clearly a construction error, what do you think?
        anyhow, i’ll try to find my way on the weekends and i’ll keep you posted.
        br martin

        • Martin,
          I have no experience with these kind of machines, but indeed, I can’t imagine why it would be too difficult to filter these shards/pieces before they block the pump.
          Then again, there might be a simple reason that I just fail to see…

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